So apparently the delay for the EVO 4G LTE is real. While disappointing, these things happen. However this is why I’m totally against Sprint’s policy of charging my credit card when I place my pre-order, instead of charging it when it ships. Amazon doesn’t charge me up front when I pre-order something. Nor does any other website I purchase merchandise from. Sprint should do this either.
I think that’s what’s actually driving a lot of the ire towards Sprint. Some of us who don’t want to be locked into long-term contracts were forced to pay nearly $600 up-front for a device we had no firm idea what the ship date would be. That’s not the way to build brand loyalty, in my opinion.
Hopefully Sprint learns something from this, but frankly I doubt it. They killed their Premiere customer program in a giant “F U” move to existing customers to try and soak everything they could from the iPhone gamble, which brought in a lot of new users but also killed the network and has driven off a lot of long time customers. Everyone goes on and on about how great Dan Hesse is, but in my view he doesn’t seem to know a thing about treating his customers right.
As I’ve said before, this is the “do or die” device for me on Sprint - either I love this phone and I see improvements in the network, or I’m gone and will never look back, ending my 13 year relationship with Sprint.
So far its not getting off to a great start.